It seems that wikis would work really well in the library arena when it comes to sharing information within an organization. I think that the content from the intranet could be readily converted to a wiki format. We may not want to give everyone the ability to change the procedures for issuing new cards, but we may want to give everyone the ability to comment on or question a set of procedures. Often we get so enmeshed in our work that it takes an outside eye to point out some obvious improvements to the workflow...
As for the public side of things, I see no harm in creating a page similar to what SCRLD has put together... It does seem that there could be much more nudging of people to the library's resources than what the site currently has. For example, under their "Resources for Business" page there is no mention of what the library might be able to supply.
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